|Item Name||Dr.Pelle 99.9% Anti-Bacterial Face Cleanser|
|Place of Origin||Korea|
|Major ingredients||4-terpineol, SALIX ALBA (WILLOW) BARK EXTRACT, Cinnamomum cassia, CHAMAECYPARIS OBTUSA LEAF EXTRACT, Scutellaria Baicalensis Root Extract, Portulaca Oleracea Extract, Illicium Verum (Anise) Fruit Extract, Lactobacillus/Soybean Ferment Extract|
|How to use||Take an adequate amount of cleanser of Dr.Pelle, bubble it out with a small amount of water, gently massage the entire face and wash your face with warm water.|
|Shipping Methods||*Here in All about MEI send you your goods by 4PX(Transrush) or EMS.
*All EMS international orders are subject to customs inspections as well as possible fees and/or taxes. These charges are determined by the country to which the package is shipped to and payment is the respoinsibility of the customer.
|Estimated Time||Packaging and sending take within 1~4days and arriving takes with 10 days to your place.Notice:Medical goods need 1~2days more than normal goods.|
Notice:4PX(Transrush)/EMS are not provided for refund. All about MEI customer service team will be handle it.
- You will need to apply for a refund and cancel to customer service team (estimated duration in 7 days.)
1. Customer's personal reasons
* After payment if you would like a refund for personal reasons
- Before delivery: All about MEI can cancel your order. However, Payment fee (5%) is not refundable.
- After delivery: Please request to All about MEI Customer Center after receiving the goods. However, only refund item price and shipping costs and customs duty refund is not possible (opened or used goods will not be refunded).
2. Sold out
* If the item is out of stock orders will contact you in the customer center. You can cancel all items you ordered or the only item which is out of stock.
* In case of unable to contact with customers in 5 days, your order will automatically be canceled. The payment will be refunded within 3 to 7 business days.
3. If the goods is not received or if the goods have a problem
* Please send your order number, product photos, packaging boxes, purchase orders, proof of delivery to the customer center. We will refund by the refund policy for customers.
* If you do not have photos related products will not be a refund.
4. If the ID number is entered incorrectly
* Wrong identification number case is not possible to cancel. Please enter ID number carefully.
|Repairs||* Please checking before ordering. Repairing is not available because of oversea goods' specialities.|
- Business Hours：am10:00~pm6:00 (Local time in Korea) / Closed Sat. and Sun.