The procedure went as following: - 40 min Consultation to determine the treatment plan and recommended options and prices - consultation with the clinic director dermagologist - Treatments in private rooms The conversations happened in English through a designated translator that accompanied me from beginning to end, there were several spaces to not only ask questions but also to consider the recommended treatments. The consultation and treatments happened all at once so I recommend to go with plenty of time at your disposal. The staff was overall polite, kind and attentive, truly a 1:1 treatment catered to my specific needs.